Known Event Issues

Update: 11/27/2017

All known issues have been addressed. If you experience any issues, please email us at support@sellpro.net 

Update: 4/25/2017

Version Update - SellPro Version 3.3.x

Release Notes:

Events Feature

• • Major Bug fixes across all platforms (Android, iOS, and Windows)
    • Event Sync
    • QR Code Scanner
    • Event Details and Layout
  • Added Event Sync button on 'Manage' screens in Host/Brand Rep for quick and easy access
    • Review updated check-in process HERE

Release Notes Known Issues:

Android:

• Reporting graphic not updating
  • Solution: toggle to the "Awards" screen and back to refresh the reporting graphic. 

Resolution expected in the next version release with ETA mid-end of April'2017.

Event Host Access

Android

• Extra step needed to ensure QR code scanning is enabled. Click here for instructions. 
• "Registered" tab misspelled on "Manage" screen.
• Canceled events not showing "Canceled" label.

iOS

• Event materials not displaying in-app.
• Event showing incorrect event time.
• Keyboard overlapping event code field in landscape mode on iPad-only.
• Canceled events not showing "Canceled" label.

Windows

• QR scanner not working properly.
• Event address is displayed twice.
• "Register" button shows for events in "Other Events" tab (this button should not show.)
• Canceled events not showing "Canceled" label
  
  

RSA Event Access

Windows

• Layout issues on event details page.
• Tapping "Register" does not display the confirmation page with QR code. User must tap the back button and then re-open the event to see the QR code.
• Tapping "Print" on event details page crashes app.